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Monday, October 17, 2011
Nigeria: Challenges of Shopping and Making Payments Online Nigeria
Nigeria online payments and shopping is still at an early stage. Most individuals in Nigeria really want to shop online but few factors as hinder their success. Since the advent of internet in Nigeria, online shopping and online payments, Nigeria online entrepreneurs has been having the same difficulty in shopping online.
The introduction of Nigeria online master cards and visa cards by various banks in the country has only help Nigerians to make payments and shop from limited worldwide websites that accept credit cards from Nigerian banks. Most of this online foreign website still takes at least 48hrs to verify credit cards from Nigeria users. This has really make credit cards issued by Nigerian bank to be limited in usability.
A lot of question has been asked and seminars have been held to solve the exclusion of Nigeria credit card by top foreign online stores. One of the top online payment processor accepted by 98% of online websites don’t even want to have anything to do with Nigerians, is so bad that Nigeria online entrepreneurs now device a way around to be using paypal illegally, by use of Niger or Ghana address and bank accounts to open paypal accounts and hiding their ip address to log into the account. Paypal still ban such accounts after few transactions or once funds are deposited into the account.
What are the reasons behind the limited of Nigerians from shopping from online stores? I believe ones this points are solved we will be allowed to shop and make online payments from Nigeria and our credit cards will be accepted.
Our Banking system needs to be trusted with client’s information, since credit cards and the like are always attached to once bank account. Nigeria banking system needs to have a system that worldwide banking and credit card institute can really on. Once account details can be verify to be true, I believe most credit card firm won’t need 48hrs wait before processing orders from Nigeria.
Trust also comes into play, even if we are allowed to make online payments and shop from foreign website, most Nigerians are so dubious that once they receive their orders here in Nigeria, they now go back and lay a complain that they have not receive the orders, asking for a refund. I believe if we can conquer these two issues regarding online payments and shopping from Nigeria, the sky will be our start point.
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